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Frequently Asked Questions Do you do custom work? Yes. If you see a piece I have offered and would like something similar, please email me so we can discuss what you have in mind. All of my pieces are unique, but I have a large inventory of china, and can probably accommodate requests for a specific color palette. Pieces that are created from antique or found items are usually not able to be duplicated, however, as they are often one of a kind. How do I care for my mosaic item? The pieces I create are designed to give a lifetime of enjoyment. A good rule of thumb is “use, don’t abuse”. Unless specifically designed for outdoor use, your mosaic should not be immersed in water or exposed to harsh elements. To clean, a damp cloth followed by a light buffing with a soft dry cloth will keep your piece clean and glowing. Abrasives and harsh chemicals should be avoided. How do you ship? I use US Priority Mail for most items, as well as UPS for larger items. Shipping charges and insurance are included in the price of the piece, unless otherwise noted. International buyers please contact me for shipping quote. What types of payments do you accept? I accept major credit cards through Paypal. Paypal is a secure and encrypted payment provider, and your privacy is protected by Paypal's secure servers. What if I want to pay by check or money order? If you would prefer to send a check or money order, please email me and let me know which piece(s) you intend to buy. I will put a hold on these items for 7 days until your check or money order arrives. If it is not received by the 7th day, the hold will be removed and item will be again offered for sale.
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